Tuesday, November 5, 2019
A Case Study On Kentucky Fried Chicken Marketing Essay
A Case Study On Kentucky Fried Chicken Marketing Essay KFCà Corporation, basedà inà Louisville, Kentucky, is the worldââ¬â¢sà most popular chicken restaurant chain.à Ità primarilyà sellsà chickenà specializing in Original Recipeà ®, Extra Crispyà ®, Kentucky Grilled Chickenà ¢Ã¢â¬Å¾Ã ¢ and Original Recipe Strips with home-style sides, Honey BBQ Wings, and freshly made chicken sandwiches.(www.kfc.com)à KFCà was foundedà by Colonel Harland D. Sandersinà 1964, KFC operates restaurants in 109 countries and territories around the world.à KFC operates more than 5,200 restaurants in the United States and more than 15,000 units around the world. KFC is KFCà isà part of Yum! Brands, Inc., the worldââ¬â¢s largest restaurant company in terms of system restaurants, with more than 36,000 locations around the world. The company is currently ranked 239 according to Fortune 500 List, with an excess of $11 billion revenue in 2008.( http://www.kfc.com/about/)à PRODUCTS AND SERVICES KFCââ¬â¢sà mainà prod uct is pressure-friedà pieces of chicken made with the original recipe.à The other chickenà offering, extra crispy,à is madeà out ofà garlic marinade and double dipping theà chicken in flour before deep frying in aà standard industrial kitchenà setà machine.à It also serves potato chips and wedges, coleslaw, zinger burger, depending on theà internationalà location.(www.wikepedia.com) MISSION STATEMENT To sell food in a fast, friendlyà environment that appeals to pride conscious, health mindedà consumers (www.KFC.com)à KEY SUCCESS FACTORS -Quality -Service -Cleanliness satisfyingà the customersââ¬â¢ needs. COMPETITORS KFC competitors are pizza hut, macdonalds,and dominoes. MARKETINING ANALYSIS OF KFC SEGMENTATION Market Segmentaion is aà wayà by which anà organizationà orà firmà divides its target market into different homogenous groups in other to identify and meet the needs of its target customers..à They are four bases of market segmentation. KFC has divided itsà marketà intoà distinctà groups of customers to meet their needs. Geographic Segmentation KFC has over 20,000 outlets all over the world and it segments itsà marketà geographically by regions KFC offers differentà varietiesà ofà chickenà dependingà on tastes in a certain country.à In northà India, chicken is their primary product while in the north, vegetable isà usuallyà preferred toà chicken.à KFC also segments its market based onà sizeà of the population.à In India, KFCs outletsà are foundà in urbanized areas that are densely populated.à Geographic se Forà instanceà In northà India, chicken is their primary product while in the north, vegetable isà typicallyà preferred toà chicken. Demographic segmentation In demographic segmentation, the marketà is dividedà intoà different groups based on age, sex, nationality, income etc KFCs segments itsà marketà according to Age(à 7-60) Sex ( Both Males and Females) Income( forà high incomeà earners andà averageà incomeà earners) Also, segmentation may be based on ethnicity; an example in China, some ethnic groups in Chinaà preferà hot and spicy food while others like it plain.à It isà thereforeà necessary to meet the needs of these clients differently if one owns a chain of restaurants in those different regions. Physograpic segmentation Psychographic segmentation refers to the use of consumer lifestyles as aà basisà for classifying onesââ¬â¢ customers. Since different people have different interests and activities, then such an approach would beà feasibleà in marketing. In this approach, companies mayà classifyà theirà consumerà on the basis of their values.à In Psychographic Segmentation, segmentsà are dividedà on the basis of social class,
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